Shipping Information


We ship our orders through the United States Postal Service.
Shipping and handling charges are based on the merchandise subtotal after any discounts or credits.

USA:
USPS First Class Mail – Within 5 business days - $4.95 for orders up to $40.00 - Orders over $40 ship FREE
USPS Priority Mail – Within 3 business days - Under $20: $10.95 - $20 to $59.99: $11.95 - $60 or greater: $12.95
USPS Express Mail - Next day in most areas - Under $20: $20.95 - $20 to $59.99: $21.95 - $60 or greater: $22.95

CANADA:
USPS First Class International Mail – 5 to 7 business days - $10.00 for orders up to $80.00 – Orders over $80 ship FREE

Common Shipping Delays


• The most common shipping delay results from errors in shipping addresses. Please make sure that the shipping address is filled-in correctly in the order confirmation you received via email. If it is incorrect, please contact us immediately at custserv@simplywhispers.com
• Orders made on weekends will be shipped out on Mondays. Exceptions to this rule are holidays. Example: An order placed on Saturday for Next Day Air will arrive on Tuesday at the earliest
• If you've ordered a product from us within the last 24 hours, the product may not have processed yet or the shipper has not picked-up the product yet from our warehouse. This is common when orders are placed on weekends or holidays.

Shipping Questions


• You'll get an email from us letting you know when your order shipped.
• If you did not get an email from us, there may be several reasons:
o The item/s you purchased is/are backordered.
o You may have entered your email address incorrectly on the order form.
• Please email custserv@simplywhispers.com if you have any questions about your shipment.